Our cancellation policy
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If you fail to attend your appointment or do not cancel within 2 hours, you may be charged a fee of up to $90.
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Multiple failures to attend may result in additional fee's charged and you will be unable to book an appointment before pre-paying the full estimated fee of that appointment.​
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Our cancellation fee's are payable even for usually bulk billed patients.
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If you book a telephone appointment and do not answer the call after 2 attempts, you may also be charged a cancellation fee.
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Please note - our phone lines do not open until 8.15am, if you had an 8am appointment that you could not cancel due to this reason, we will not charge you a cancellation fee.
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To make and manage your appointments, you can download the app "AMS Connect" from your mobile app store and follow the prompts. Alternativly book online or call the clinic on 0749511311.