top of page

Our cancellation policy

​

​

If you fail to attend your appointment or do not cancel within 2 hours, you may be charged a fee of up to $90. 

​

Multiple failures to attend may result in additional fee's charged and you will be unable to book an appointment before pre-paying the full estimated fee of that appointment.​

​​​​​

Our cancellation fee's are payable even for usually bulk billed patients. 

​

If you book a telephone appointment and do not answer the call after 2 attempts, you may also be charged a cancellation fee. 

​​

Please note - our phone lines do not open until 8.15am, if you had an 8am appointment that you could not cancel due to this reason, we will not charge you a cancellation fee. 

​

To make and manage your appointments, you can download the app "AMS Connect" from your mobile app store and follow the prompts. Alternativly book online or call the clinic on 0749511311.

bottom of page